Eugene Auto Repair

Best place

Friendly and courteous staff. Work completed in the time that was promised

Very friendly, knowledgeable, and helpful. Everything you could ask for.

Excellent shop that I often recommend to friends and family. A+ service and attitude!!!

A+ service, highly recommend!

This was my first visit to Small World Auto Repair, and I’m so glad I found them! Owning a Mini Cooper is no joke—it can be such a pain to repair—but they made the process so much easier. Their exceptional customer service and honesty set them apart. They told me exactly what needed attention now and what could wait, without any pressure or upselling. I wish they offered payment plans, but their transparency and fair pricing still make them my go-to mechanic from now on!

This was my first visit to Small World Auto Repair, and they’ve already become my go-to mechanic. Their exceptional customer service and transparency set them apart. They explained exactly what my car needed, prioritized repairs without pressure, and didn’t try to upsell unnecessary services. Their honesty and care not only make repairs stress-free but also build trust and loyalty. It’s clear they value their customers, which is why I’ll be coming back!

As usual honest quality care

Recommend highly

I brought my car in after several dashboard alerts came on. I had a great experience with these folks. There were clear opportunities to up-sell services, but staff made no attempt to do so. I was presented with the results of a comprehensive inspection, which revealed numerous issues. The service manager was honest in his recommendation of essential services, and freely acknowledged that some problems were not worth addressing at this time, given the expense of repair, actual impact on vehicle and safety, and the age/value of the vehicle. He also recommended strategies for tracking on known issues over time. How wonderful to not be manipulated or pressured.