I have been taking my cars here for over a decade and the service has been impeccable. The last service was over the top however. The 40k service on my 2018 GTI was quoted at $775 from the dealer and $900 from another independent shop. The service was : spark plugs, oil change, cabin air filter and inspections. Small World charged for the work performed: $356......And they treated my VW with care and appreciation even though it is lightly modified.