Every time I have gone to Small World Auto, they've been awesome. I've needed different things at different times and never have they tried to up sell me. They tell me what they recommend and have even told me that I did NOT need things another place insisted I needed (such as shocks for several hundred $$$). Today I went to pick my daughter up from school and turned off the car to wait . . . it wouldn't start. I got a jump and drove to SWA and at 4:20 in the afternoon, they were able to save this Damsel in Distress! They had a battery and got it installed for me. I recommend them highly all the time. They're clean, reasonably priced (and less than others) and seem to genuinely appreciate their customers. A little hint, if you go to their website, there are usually coupons available. Since I was in a bind, I didn't do that. It's so nice to find a place I feel I can trust and that my old Rav4 is well maintained.